I, being at least 18 years of age, the legal owner, or one of the legal owners of (collectively, my “Pet”), or the authorized agent acting on behalf of the Pet’s legal owner (the “Owner”), do hereby entrust Gochenauer Kennels, Inc., doing business as Gochenauer Pet Resort (“Gochenauer”), to care for my Pet, for its lodging stay, grooming services, and/or daily daycare services, as applicable (the “Services”). A signed copy of this Agreement is required to be on file and updated annually for any additional pets admitted for Services. Any changes made to our Service policies will necessitate a new, updated Agreement to be signed and filed, otherwise the Agreement need only be signed once. I do hereby agree to all of the terms listed below and represent and warrant that all of the statements below are true, accurate and correct. I understand that this agreement creates binding legal obligations between myself and Gochenauer and I have read it carefully.
Unless otherwise posted, I understand that check-in/check-out is any time during normal business hours. I understand that I am charged for the full day that my Pet is dropped off, no matter the time of day. With respect to lodging services, I understand that, from Monday to Saturday, if I pick up my Pet before 11:00 am, I will not be charged the daily rate for that day. I understand that, if I pick up my pet after 11:00 am on such day, I will be charged for the full day. I am also aware that if my pet is picked up on a Sunday, then I am charged for the full day regardless of the pick-up time.
Unless otherwise required by applicable law, if you fail to pick up your Pet by the designated time and have failed to make satisfactory alternative arrangements with Gochenauer, Gochenauer will continue to provide basic service to ensure the Pet’s health and safety, and charges will continue to accrue. Notwithstanding the foregoing, if such Pet becomes abandoned as defined by local or state regulations, we will follow the Abandoned Pet Procedure as outlined below:
ABANDONED PET PROCEDURE: Once deemed abandoned, all Services for such pet, other than basic services for care will be terminated. Gochenauer will send a certified letter (return receipt requested) to you at the address you have provided on this document the fifth (5th) day following the scheduled departure date of your Pet, advising you that if your Pet is not picked up within ten (10) days of the notification date, your Pet will be deemed abandoned, that we must contact the appropriate authorities for delivery or, where permitted by law, a third party adoption partner and placed for adoption. All adoption fees will be the responsibility of you, the Owner. You shall remain liable to us for all unpaid charges including court costs and reasonable attorney's fees incurred in the collection of the charges.
My pet has had all of the vaccinations required by Gochenauer from his/her veterinarian and I have provided Gochenauer with documentation evidencing that such vaccinations are current. I understand that Gochenauer, in its sole judgment and discretion, will take all necessary precautions and actions with respect to the health and well-being of my Pet. I understand that my Pet can become infected with Canine Influenza Virus (dog flu) or Tracheobronchitis (canine cough), or such other airborne viruses, during his stay with us. My Pet has been vaccinated by my veterinarian for these viruses, and I will not hold Gochenauer responsible for the cost incurred for such treatment or if my Pet develops these viruses. I will seek advice from my veterinarian if either of these viruses develop. I further understand that, should my Pet have any physical or behavioral conditions that may cause it to be a hazard to itself, or another animal or person that I have a legal obligation to disclose this information to Gochenauer prior to my Pet’s stay. I authorize Gochenauer to obtain medical and vaccination records for my Pet from the veterinarian listed above, and I hereby authorize my veterinarian to provide these records to Gochenauer.
I authorize Gochenauer to do whatever they deem necessary, in their sole judgment and discretion, for the health and well-being of my Pet and agree to pay for any and all expenses relating to its care, or to reimburse Gochenauer for such costs it incurs in the course of caring for my Pet. If my Pet should require medical attention while in their care, I understand that Gochenauer will first attempt to contact me if time permits, to inform me of the condition, and also attempt to contact my veterinarian to schedule an appointment. However, should the nature of my Pet’s illness require an office visit, I understand that Gochenauer may take it to whatever veterinarian it chooses in its sole discretion.
IF MYSELF, OR MY EMERGENCY CONTACT ARE UNREACHABLE, I GIVE MY CONSENT TO AND AUTHORIZE GOCHENAUER TO ACT AS MY AGENT AND TO SEEK CARE AND MAKE MEDICAL DECISIONS FOR MY PET ACCORDING TO GOCHENAUER’S SOLE JUDGMENT AND DISCRETION IN CONSULTATION WITH A LICENSED VETERINARIAN, AND I AGREE TO PAY FOR THOSE SERVICES FOR MY PET, OR REIMBURSE GOCHENAUER FOR SUCH COSTS, AT (PLEASE CHECK ONE):
The following provisions shall apply to all grooming services provided by Gochenauer to your Pet:
Aggressive or Dangerous Pets: Owners MUST inform Gochenauer if your Pet bites, has bitten, or is aggressive to people, other pets or specific grooming procedures. Muzzles may be used if necessary. Muzzling will not harm your Pet, and protects both the Pet and the groomer. Gochenauer reserves the right to refuse/stop services for such Pet at any time before or during the grooming process and charge a handling fee for aggressive Pets in addition to the regular grooming charge. If the Pet should bite, the Owner agrees to be responsible for any and all related medical bills, recovery costs, loss of income and equipment damage.
Health, Medical Problems & Senior Pets: Grooming procedures can sometimes be stressful, especially for a senior or ill pet. Grooming can also expose hidden medical problems or aggravate a current one during or after the groom. Because these pets have a greater chance of injury, these pets will be groomed for cleanliness and comfort. In the best interest of your Pet, this Agreement will give Gochenauer permission to obtain veterinary treatment for your Pet should it be deemed necessary.
Matt Removal: Pets with matted coats need extra attention during their grooming session. Mats can be very difficult to remove and may require your Pet to be shaved. When necessary, removing a heavily matted coat includes risks of nicks, cuts or abrasions. Heavy matting can also trap moisture and urine near your Pet's skin allowing mold, fungus or bacteria to grow, causing skin irritations that existed prior to the grooming process. After effects of mat removal procedures can include itchiness, skin redness, self-inflicted irritations or abrasions and failure of the hair to re-grow. Shaved pets are also prone to sunburn and should be kept out of the sun until the hair grows sufficiently to protect the skin. In some cases, pets may also exhibit brief behavioral changes. There is an extra charge for any necessary de-matting.
Accidents: There is always the possibility that an accident could occur. Grooming equipment is sharp, even though we use extreme caution and care in all situations, possible injuries could occur including cuts, nicks, scratches, quicking of nails, etc. Every effort will be made to ensure your Pet is groomed as safely as possible.
Parasites: If fleas or ticks are found during the grooming process, your Pet will receive a flea bath to kill the parasites and an extra charge will be applied. Ticks found will be removed and an additional charge may be applied. Please note that parasites are a health hazard to your Pet as well as to humans.
I understand and agree that I am solely responsible for any and all acts or behavior of my Pet while in the care of Gochenauer. To the fullest extent permitted by law, I release Gochenauer and its owners, officers, directors, employees, agents and representatives (the “Gochenauer Parties”) from any injury, harm, damage or death which may occur to my Pet and agree to release and hold harmless the Gochenauer Parties from and against any and all claims, liabilities, suits, actions, administrative proceedings, costs, fines, losses, penalties and damages, including, without limitation, reasonable attorneys’ fees (collectively, “Damages”) related to the Services provided by Gochenauer or my Pet’s stay with Gochenauer. I agree to indemnify, defend and hold harmless the Gochenauer Parties from and against any Damages to another pet, person or property related to the Services provided by Gochenauer or my Pet’s stay with Gochenauer, except in cases of gross negligence or willful misconduct by Gochenauer. Notwithstanding the foregoing, in the event that Gochenauer is held liable for any damages, I agree that their liability shall not exceed the total amount I have paid Gochenauer in the twelve (12) months prior to the event leading to the damages.
I understand that in an emergency event, such as a natural disaster, every effort will be made to contact me to retrieve my Pet. I agree that Gochenauer, in its sole discretion, is authorized to transport and/or make temporary alternative arrangements to house and care for my Pet until I retrieve my Pet.
I understand and agree that my Pet may be photographed, videotaped and/or recorded and I authorize Gochenauer, its assignees and transferees to copyright, use and publish the same in print and/or electronically. I agree that Gochenauer may use such photograph, videotapes or recordings of my Pet for any lawful purpose, including for example such purposes as publicity, illustration, advertising, and Web content, such as social media.
